Falabella
  • 0 empleos activos (ver)
Publicado
enero 6, 2020
Ubicación
Santiago de Chile
Tipo de empleo

Descripción

The Marketplace Management seeks to incorporate a Sellers Support Analyst to its team.

Main responsibilities

  • Monitoring of new accounts and initial registration request in different Falabella platforms.
  • Training of the operational flow, direct contact for sellers doubts and general inquiries using SVL.
  • Doubts about publication and creation of brands.
  • Payments and billing, logistics, services and fees.
  • Resolution of problems in emergency situations, correction of prices, stock, descriptions etc. and, product creation.

Profile requirements

  • Minimum 2 years experience.
  • Desirable previous experience in customer service or support.
  • Intermediate Excel handling.
  • Desirable basic-intermediate English.
  • Desirable knowledge in E-commerce.

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